
Flagship relationship
Regional Building Materials Distributor
Relationship since 2012
A relationship that began with a location transition and basic technology support grew into multi-location infrastructure, ongoing IT ownership, digital modernization, and support for continued expansion.
Help the business transition an acquired location
We were brought in during an ownership transition to help move the technology environment into the new operating structure and keep the location working without unnecessary disruption.
Stabilize the environment and take ownership of support
The company returned after becoming frustrated with another IT provider. We repaired unstable workstations, addressed malware and reliability issues, and moved the relationship into ongoing support.
Connect locations and rebuild the underlying infrastructure
A business application needed to work reliably across locations. What looked like a straightforward connectivity request exposed limits in the existing wiring, networking, routing, and server environment. We rebuilt the pieces that were not sufficient for the job and implemented a more dependable multi-location architecture.
Replace an aging website arrangement and begin digital growth work
The company was paying a recurring fee for an outdated website that no longer represented the business well. We rebuilt the digital presence and became involved in SEO and marketing, expanding the relationship beyond traditional IT.
Modernize continuously as the company grew
Over the following years we progressively replaced aging computers, supported users, maintained infrastructure, and kept the environment current as the business became larger and more operationally complex.
Undertake a major digital rebuild
As digital sales and product discovery became more important, we led a substantial website and ecommerce modernization focused on the customer journey, product information, and the systems supporting digital sales.
Support another location and modernize an established one
We configured technology for a newly added location, then later supported a major renovation at an existing site with new network runs, updated workstations and printers, and a move away from the older site-to-site application-access model toward a more modern cloud-based approach.
What began as transition support evolved into a long-term relationship spanning infrastructure, computers, networking, cloud applications, websites, ecommerce, marketing, and multi-location expansion.



